At dewi33, we understand that your privacy is not something to be taken lightly. This document transparently explains how we collect, use, store, and protect your personal information every time you use our platform.
Four core principles that guide how dewi33 handles your personal data every day.
All data transmitted between your device and dewi33's servers is protected with bank-grade encryption.
You have the right to access, amend, and request deletion of your personal data at any time.
Your personal data has never been and will never be sold to any third party for commercial purposes.
Our privacy policy fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA).
Dewi33 collects various types of personal information to enable us to provide you with a safe, fair, and seamless service. The information we collect falls into two main categories: information you provide directly, and information collected automatically when you use our platform.
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity | Full name, date of birth, MyKad/passport number | Mandatory (KYC) |
| Contact | Email address, phone number | Mandatory |
| Finance | Bank account number, transaction records, payment methods | Mandatory (AML) |
| Technical | IP address, device type, web browser, access logs | Automatic |
| Activity | Game history, wagering amounts, bonus records | Automatic |
| Location | Country, city (based on IP) | Automatic |
We do not collect sensitive data such as health information, religious beliefs, or political views unless specifically required by applicable law.
Dewi33 collects information through several different channels depending on how you interact with our platform. It is important that you understand each of these channels so you know exactly what data is shared at each stage.
We have never purchased or obtained your personal data from third-party sources without your explicit knowledge and consent.
Every piece of information we collect is used for a clear and lawful purpose. dewi33 does not use your data for any purpose beyond what is stated here without obtaining your consent first.
Dewi33 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. However, in the course of operating the platform, we may share certain data with the following categories of third parties under limited and controlled circumstances:
All third parties we work with are bound by strict data protection agreements and are only permitted to use your data for the specified purposes. We conduct regular audits of all third-party providers to ensure ongoing compliance with our privacy standards.
The security of your personal data is our top technical and operational priority. Dewi33 continuously invests in the latest security infrastructure to ensure your information is protected against unauthorized access, loss, damage, or accidental disclosure.
Your personal data will be retained for as long as necessary to fulfil the original purpose of collection and applicable legal requirements. Financial transaction data is kept for a minimum of 7 years in line with Malaysia's anti-money laundering legislation. Once the retention period expires, data will be securely deleted or anonymised.
In the event of any data security incident involving your personal information, dewi33 is committed to notifying you within 72 hours of becoming aware of the incident, in line with industry best practices.
The Dewi33 platform uses cookies and similar tracking technologies to enhance the user experience, secure your login session, and analyze usage patterns for continuous improvement.
You can manage or disable cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some platform features. Continued use of the dewi33 platform after viewing our cookie notice is considered consent to the use of cookies under the terms stated here.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices, you have the following rights regarding your personal data held by dewi33. We are committed to facilitating the exercise of these rights promptly and without unnecessary difficulty.
You have the right to request a complete copy of all personal data we hold about you in a readable format.
You may request that we amend or correct any personal information that is inaccurate or incomplete.
In certain circumstances, you may request deletion of your personal data, subject to legal retention requirements.
You may request that we restrict the processing of your data in certain circumstances while you raise an objection.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform.
You may withdraw your consent to data processing at any time without affecting processing that has already taken place.
To exercise any of the above rights, contact the dewi33 support team via Live Chat on the platform. We will process your request within 30 days of receipt. Complex requests may require additional time, and you will be notified if this is the case.
Dewi33 operates primarily in Malaysia and Malaysian users' personal data is stored on servers located in the Asian region. In certain circumstances, data may be processed or stored outside Malaysia — for example, when using cloud services or international technology providers that form part of our technical infrastructure.
Any transfer of personal data outside Malaysia will only be carried out if:
Dewi33 ensures that all cross-border data transfers comply with the provisions of Malaysia's Personal Data Protection Act 2010 and that appropriate safeguards are always in place.
Dewi33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements in how we handle user data.
When we make significant changes to this Privacy Policy, we will:
Continued use of the Dewi33 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your privacy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly. The dewi33 Data Privacy Team is ready to assist you.
Dewi33 is committed to resolving any privacy-related complaints within 30 days of receipt. If you are not satisfied with the resolution provided, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (JPDP) through their official channels.
Behind this privacy policy lies a robust data protection system and a genuine commitment to maintaining your trust.
Every piece of data moving between your device and the dewi33 platform is encrypted with 256-bit SSL and TLS 1.3 — the same technology used by Malaysia's major banks to protect online transactions.
Our KYC process is handled by an integrated, secure identity verification system. Your documents are processed in a protected environment and are never stored without encryption.
You have full control over your personal data. Access, amend, or delete your data at any time through your account settings or by contacting our support team.
Dewi33's privacy policy and data handling practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), giving you clear legal protection.
In the event of any security incident involving your data, dewi33 is committed to notifying you within 72 hours — well exceeding standard industry requirements.
Dewi33's data security systems are regularly audited by registered independent third-party experts to ensure our data protection standards remain current and effective.
Your privacy is fully protected every time you play at dewi33. Register today and experience a safe, trusted online gaming platform that complies with Malaysia's privacy standards.